Terms & Conditions

legal · monarca vino

terms & conditions

Wholesale and importer terms governing all B2B sales of wine and related products by Monarca Vino S.R.L. — together with the operational, brand, and social-responsibility policies that apply to every commercial relationship.

Last updated 25 May 2026 · Governed by Italian law · Jurisdiction Courts of Pisa, Italy

B2B only

For trade buyers

These Terms apply to wholesalers, importers, distributors and resellers purchasing for resale or professional use. No direct-to-consumer sales.

By the carton

Standard 6/carton

Products are sold in full cartons per SKU, typically 6 × 750 ml bottles, unless a different format is agreed in writing.

Italian law

Pisa jurisdiction

Italian law governs. Disputes go to the competent courts of Pisa, Italy, unless otherwise agreed in writing.

Wholesale & Importer Terms

The twenty clauses that govern every B2B transaction with Monarca Vino — from scope and pricing to delivery, liability, and the courts of Pisa.

§ 01

Scope and Parties

These Wholesale & Importer Terms and Conditions ("Terms") govern all B2B sales of wine and related products ("Products") by Monarca Vino S.R.L., with registered office in Pomarance (PI), Italy ("Monarca Vino"), to business customers ("Buyer").

These Terms apply to all quotations, order confirmations, invoices and contracts between Monarca Vino and Buyers, including wholesalers, importers, distributors, resellers and other trade buyers purchasing Products for resale or professional use, and prevail over conflicting Buyer terms unless expressly accepted in writing by Monarca Vino.

§ 02

Business Customers and Alcohol Compliance

Sales are limited to business customers only. By placing an order, the Buyer confirms that it purchases in the course of business and that all persons involved in ordering and receiving alcoholic beverages are of legal age under applicable law.

The Buyer is solely responsible for ensuring that onward marketing, distribution, resale and supply of the Products comply with local alcohol laws, licensing rules, labeling rules and promotional restrictions in each destination country, state or territory.

§ 03

Product Information and Availability

Product descriptions, labels, vintages, packaging, bottle images and technical sheets are provided for general information only and may change because of vintage rollovers, producer updates or regulatory adjustments.

All orders are subject to availability at the time of written confirmation. If a requested Product is unavailable, Monarca Vino may offer an alternative vintage, format or label only with the Buyer's prior approval.

§ 04

Carton Units and Minimum Orders

Products are sold by the carton unless otherwise agreed in writing. Standard carton configuration is 6 units per carton for 750 ml bottles, unless a different packing format is specified in the applicable price list, technical sheet or order confirmation.

Orders must be placed in full cartons per SKU. Mixed cartons, trial assortments, promotional bundles and sample packs are available only if specifically approved in writing by Monarca Vino.

Monarca Vino may establish minimum order quantities by SKU, pallet, shipment, market or total invoice amount, and those minimums will be stated in the relevant quotation, portfolio sheet or order confirmation.

§ 05

Pricing, Taxes, Duties and Charges

Prices are quoted in the currency specified in the quotation or order confirmation and are exclusive of VAT, excise duties, import duties, customs charges, local taxes, storage charges and destination-country compliance costs unless expressly stated otherwise.

Where the Buyer acts as importer of record, all import duties, taxes, excise obligations, registration charges and local compliance costs are borne by the Buyer. Monarca Vino may revise prices before order confirmation if producer pricing, exchange rates, freight costs or duty structures materially change.

§ 06

Payment Terms

Unless otherwise agreed in writing, payment terms are either full prepayment before shipment or approved credit terms stated on the invoice or order confirmation.

Invoices are payable without deduction, set-off or counterclaim. Late payments may accrue default interest and recovery costs to the maximum extent permitted by law, and Monarca Vino may suspend future deliveries until all outstanding sums are paid.

All banking fees, intermediary charges and foreign exchange costs are borne by the Buyer so that Monarca Vino receives the full invoiced amount.

§ 07

Ordering and Acceptance

Orders may be submitted by email, through a B2B portal, by EDI or through any other written process accepted by Monarca Vino. An order submitted by the Buyer is an offer to purchase and becomes binding only when Monarca Vino issues a written order confirmation or dispatch notice.

Monarca Vino may reject, postpone or cancel an order for justified reasons including non-payment risk, allocation limits, regulatory restrictions, production shortages, sanctions concerns, credit issues or force majeure, with refund of prepaid amounts relating only to undelivered Products.

§ 08

Incoterms, Delivery and Transfer of Risk

The applicable Incoterms® rule, delivery point and shipping responsibilities shall be stated in the quotation or order confirmation. Risk passes in accordance with the agreed Incoterms® at the relevant delivery point stated in the contract documents.

Title to the Products remains with Monarca Vino until full payment of all sums due has been received. Until title passes, the Buyer must store unpaid Products separately where possible and keep them identifiable as goods supplied by Monarca Vino.

§ 09

Importers, Local Distributors, Vendors and Resellers

Where the Buyer purchases as an importer, master distributor or territorial distributor, the Buyer is responsible for customs clearance, importer registrations, alcohol permits, excise handling, local warehousing compliance, product registration, label approvals and all other legal obligations applicable in the destination market.

The Buyer may appoint local distributors, vendors, agents, retailers, e-commerce operators or resellers at its own risk and expense, but remains fully responsible for their compliance with applicable law, brand guidelines, territory restrictions and these Terms.

No territorial exclusivity, channel exclusivity or appointment rights exist unless expressly granted in a signed written agreement. In the absence of such written grant, Monarca Vino may appoint other partners in the same country, state, region or sales channel.

The Buyer must not divert Products into restricted territories, unauthorized e-commerce channels or unauthorized parallel trade flows that conflict with agreed commercial positioning.

§ 10

Shipping, Insurance and Logistics

Delivery dates are estimates only unless expressly guaranteed in writing. Shipping schedules depend on bottling timelines, producer readiness, customs clearance, port schedules, transport availability and destination-country administrative procedures.

Unless otherwise agreed, transport, insurance, warehousing, demurrage, customs brokerage, local handling and destination fees are borne by the Buyer. Buyers are encouraged to arrange suitable cargo insurance covering breakage, temperature excursion, theft and transit loss.

§ 11

Inspection, Claims and Breakage

The Buyer must inspect each shipment immediately upon arrival and note visible shortages, breakage or packaging damage on the carrier documents at delivery.

Claims concerning visible transport damage, shortages, wrong goods or apparent non-conformity must be notified in writing to Monarca Vino without undue delay and within the claim period stated in the order documents, together with photographs, batch details and supporting transport documentation.

If a claim is accepted, Monarca Vino may replace the affected Products, issue a credit note, or refund the relevant portion of the purchase price at its discretion.

§ 12

Returns and Non-Returnable Goods

Correctly delivered wine is generally non-returnable because of the nature of alcoholic beverages, international shipping conditions and storage sensitivities. Returns are accepted only where Monarca Vino has provided prior written authorization or where mandatory law requires otherwise.

Any authorized return must be sent in original saleable condition and according to Monarca Vino's instructions. Unauthorized returns may be refused.

§ 13

Storage and Product Quality After Delivery

After transfer of risk, the Buyer is solely responsible for proper storage and handling of the Products, including adequate temperature control, light protection, humidity conditions and stock rotation.

Monarca Vino is not responsible for deterioration, leakage, premature aging, oxidation or other quality issues caused by poor storage, mishandling, or improper transport arranged by the Buyer or any Sub-distributor.

§ 14

Marketing Materials, Trademarks and Brand Use

Monarca Vino and its partner wineries retain all rights in their trademarks, trade names, labels, images, product descriptions and brand assets. The Buyer may use approved brand materials only to promote and resell authentic Products purchased from Monarca Vino and only in accordance with any brand guidelines supplied.

The Buyer must not alter labels, remove origin information, misuse producer names or create misleading statements about appellation, vintage, awards, production methods or exclusivity.

Recommended resale pricing or minimum advertised price policies may be communicated in certain markets to support brand positioning, where such policies are lawful and enforceable.

§ 15

Compliance, Sanctions and Anti-Bribery

The Buyer must comply with all applicable laws relating to alcohol distribution, product safety, sanctions, anti-money laundering, anti-bribery, anti-corruption, export controls, fair competition, consumer protection and advertising.

The Buyer must not resell Products to sanctioned parties or export Products to countries, persons or entities restricted under applicable EU or other mandatory trade control rules.

§ 16

Confidentiality

Commercial terms, pricing, sales programs, allocations, market plans, distributor lists and other non-public information disclosed by Monarca Vino are confidential and must not be disclosed to third parties except where required for legitimate business operations and subject to equivalent confidentiality obligations.

§ 17

Warranties and Limitation of Liability

Monarca Vino warrants that the Products materially conform to the agreed specifications at the time of shipment. Except to the extent prohibited by law, all other warranties are excluded, including implied warranties of fitness for a particular purpose or merchantability.

To the fullest extent permitted by law, Monarca Vino's total liability in connection with any order is limited to the invoiced value of the affected Products. Monarca Vino is not liable for indirect, incidental or consequential losses including lost profits, lost contracts, reputational harm or business interruption.

§ 18

Force Majeure

Monarca Vino is not liable for failure or delay caused by events beyond reasonable control, including severe weather, harvest loss, fire, flood, war, epidemic, labor dispute, transport disruption, shortage of dry goods, energy interruption, governmental action or legal changes affecting export or import activity.

In such cases, performance may be suspended for the duration of the event or the affected order may be canceled without liability, except refund of prepaid sums for undelivered Products.

§ 19

Suspension and Termination

Monarca Vino may suspend deliveries or terminate the relationship immediately for cause, including late payment, insolvency, unlawful resale, material breach, reputational damage, regulatory non-compliance or misuse of brand assets.

Termination does not affect accrued payment obligations, confidentiality duties, intellectual property protections, claim rights or any clause intended to survive termination.

§ 20

Governing Law and Jurisdiction

These Terms are governed by the laws of Italy, excluding conflict-of-law rules. Unless otherwise agreed in writing, disputes shall be submitted to the competent courts of Pisa, Italy.

Operational & Partner Policies

Companion policies covering shipping operations, refunds, distributor conduct, responsible consumption, and brand protection. Each applies in addition to the main Terms.

operational policy

B2B Sales and Shipping

Order Structure

All B2B orders are sold in cartons unless a written exception is agreed. Standard carton format is 6 units per carton.

Samples

Sample orders may be offered at Monarca Vino's discretion, subject to availability, shipping feasibility, market restrictions and applicable alcohol regulations.

Shipping Territory

Monarca Vino supplies approved business customers in selected international markets, including importers and distributors who may appoint local resale channels in accordance with separate written commercial arrangements.

Customs and Import Obligations

The importer or Buyer is responsible for import permits, customs clearance, excise payments, label compliance, registrations and any local approvals required before products can be marketed or resold in the destination country.

Delivery Delays

Transit times are estimates only. Customs, port congestion, inspections, local administrative procedures and weather may delay delivery.

operational policy

Refunds and Returns

Non-Returnable by Default

Because wine is a regulated and perishable product sensitive to transport and storage conditions, correctly delivered B2B orders are ordinarily non-refundable and non-returnable unless otherwise required by mandatory law or expressly authorized in writing.

Claim Process

Claims for shortages, breakage or wrong product should be reported promptly with supporting photographs and shipping documentation. Approved claims may be resolved by replacement, credit note or refund at Monarca Vino's discretion.

partner policy

Distributor and Reseller Conduct

Licensing

Importers, local distributors, vendors and resellers supplied directly or indirectly through Monarca Vino must maintain all licenses, permits and registrations required for lawful distribution and resale of alcoholic beverages in their territory.

Brand and Marketing Conduct

They must follow brand presentation standards, respect any approved territory or channel restrictions, refrain from misleading advertising and comply with local alcohol promotion laws.

social responsibility

Responsible Drinking and Age

No Marketing to Minors

Monarca Vino promotes responsible consumption of alcoholic beverages and does not knowingly market to minors. Business partners, distributors, vendors and resellers are expected to implement age-gating and compliance measures appropriate to the jurisdictions in which they operate.

Right to Refuse

Monarca Vino reserves the right to refuse supply, suspend accounts or terminate relationships where products are marketed or sold in a way that targets minors, encourages irresponsible consumption or violates applicable alcohol laws.

intellectual property

Copyright and Brand Protection

Ownership of Assets

All winery names, logos, images, label artwork, bottle shots, tasting notes and portfolio materials remain the property of Monarca Vino and/or the relevant producer or rights holder.

Prohibited Conduct

No distributor, importer, vendor or reseller may create unauthorized derivative packaging, relabel products, remove compliance information or falsely claim exclusivity, origin, certification or awards.

Questions about these Terms

Get in touch

All correspondence regarding these Terms — order disputes, claim notifications, distributor agreements, brand-use requests, or any other legal matter — should be addressed in writing to our legal contact.

Entity Monarca Vino S.R.L.

Registered office Pomarance (PI), Italy

Legal contact legal@monarcavino.com